Immediate Order Confirmation Email: Once submitting your order, you will receive an order acknowledgement detailing your order in its entirety. Please be sure to review the order acknowledgement to ensure the Ship To Address, Product and Decorations are exactly as expected. Please Note: We charge up to 10K stitches for embroidery and up to 2 colors in screen printing in the detailed price. If adjustments are made after order submission, like adding more decorations, extra costs will be accessed. Our service team will notify you of any changes in pricing. Digital Proof is Emailed: Within 48 hours our art department will create a digital proof which will be emailed to you for approval.
You Approve Proof: It is important that you approve your proof within 24 hours of receipt to ensure your order is not delayed. Any delays to approval of artwork will extend the turnaround time of an order. Use the link provided to approve or reject the artwork on the order, remember, all of your artwork on your order is free!
Production: Upon approval of your proof, the order will go into production.
Order QA: Products go through our 3 point QA check to ensure the products are up to our high standards, we want to make sure you're going to be Stoked on them!
Shipping: Once the order is packaged after QA, it is shipped under the method selected at order entry. UPS Ground: 3-5 Days to continental US Expedited Shipping: Is available to be selected at checkout